Fantastic Furniture

Contacts

Address:
212 West 7th Street, Hanford, CA 93230
Get directions

Website:
fantasticfurnitureca.com

Phone number:
+1 559-584-7675

Categories:
Establishment   Home goods store   Furniture store  

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Reviews about Fantastic Furniture

• Berenice Guillen

  Jun, 09 2018
  ★ ☆ ☆ ☆ ☆
  Bad Customer Service i just order a dining table from them and the guy told me it was going to take 2-3 days and they didn’t told me it came in a box that we had to build it ... another thing I paid it the day I order it and they said I gave them the exact which I didn’t I gave them more I didn’t notice until that night I was missing my change I went back and they didn’t gave it to me I asked to talk to the person that help me and they would always say he wasn’t there and that he would be there some other day which was a lie they were covering him up when I went to pock up my table they told me he wasn’t there but he was in back loading a truck there all liars and just want to take your money from you really bad customer service and rude !!!!!
• Juan villasenor

  May, 13 2018
  ★ ☆ ☆ ☆ ☆
  I ordered a bed set, they told me it was going to arrive in two weeks, tow weeks pass by and nothing, I called then on a Monday and gave excuses about furnitures coming from different companies so they won't get then till Friday. Friday I called and supposedly they received everything then it was going to be delivery on Saturday around noon, didn't get my bed till almost 9, so mirror was broken so taking at least to get it if not more, then they forgot the night stands in the warehouse so I'll get them by Monday, so today Monday I called the store and now they telling me that they didn't order the night stands, wow what a nightmare with this people, absolutely I'll never buy anything from this store. Customer get promise one thing when the reality is all about selling without caring the customer. I'm about to make my first payment and haven't get my full set. What should I do?.
• A Google User

  Dec, 24 2017
  ★ ☆ ☆ ☆ ☆
  We ordered a dining room table and 6 chairs in early January and we were told that it would be in about 2 weeks. Feb rolls around, no calls at all. We call them and they tell us that's it ha snot arrived yet and it should be in a few more days. Nothing in March no calls. Every time we call they ask us our name, contact number and they will get back to us. They NEVER call back. April rolls around and we were told that it would be delivered by 5PM. It arrives 8PM and my kids are sleep. The table and chairs arrive in the back of a pick up truck with no padding except on the glass part of the table. As we were examining the table we noticed that the upper edge of the table was frayed and a chunk was missing from the bottom. We took pics and visited the store. After some eye rollings they told us we can trade ours for the store display model which had varnish that wasn't on all the way near the bottom. A few days ago we were told that the table would be delivered between 11 and 4. We got a call at 1PM and they told us that when they opened the box they found a chunk missing from this one too. We asked for a full refund and they told us that they do not do refunds just exchanges.....May 24th...they told us that they will get us a replacement and deliver on May 28th....after 4-6PM...unfortunately the last time they said that it arrived after 8pm and we had plans that weekend so we said no for that date. Then they asked if Saturday 29th was OK...like I said a weekend plan, in which we would be gone until Sunday night so we said no to that also. They keep promising us delivery but they never show up or do not show up on time so we are not willing to give up our weekends. I usually work weekends and this is one of the few that I have off at the same time with my school age daughter. They then promised us a delivery on Memorial Day, May 31 between 4-6PM.....it's now 8:58PM on May 31st..no show....

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